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INFOANYTIME LOGO CLC's Virtual Reference Service



InfoAnyTime News

InfoAnytime Subscription Renewal - InfoAnytime libraries, it's time to renew your InfoAnytime subscription for 2007-2008. Subscription fees for 2007-2008 remain the same: $300 for public libraries serving LESS than 50,000; $450 for public libraries serving MORE than 50,000; and $900 for academic libraries. If you have not received your dues renewal in the mail, please download an invoice and return it to CLC by July 1, 2007. Thank you.

2007-2008 InfoAnytime Renewal Invoice (in PDF)


IAT Wins Tutor.com's "Innovator of the Year" Award - The InfoAnytime program has been selected by Tutor.com as the 2007 Ask A Librarian Innovator of the Year for "your amazing, informative and progressive marketing campaign and promotion of your virtual reference service throughout the state of Connecticut." InfoAnytime is the only Ask A Librarian client that will be honored at the 2007 Tutor.com Innovator Awards and Cocktail Reception at ALA in Washington, D.C. on Saturday, June 23, 2007.

Thanks to all the libraries who took a chance on InfoAnytime, and thanks to CLA for making InfoAnytime funding a 2007-2008 Legislative priority!



INFOANYTIME MAY MADNESS LOGO

InfoAnytime May Madness Winners Announced - Congratulations to the 1st Annual InfoAnytime Challenge Champions, Manchester Community College & Prosser Public Library! What a tournament! Drama, excitement, upsets, surprise comebacks - the 2007 InfoAnytime May Madness Challenge had it all!

MANCHESTER COMMUNITY COLLEGE LOGO

The staff at Manchester Community College library are pleased to be named "2007 InfoAnytime Challenge Champions." So, what was the secret of MCC's wild success?

Randy Fournier, Library Director at MCC says, "Lotta marketing. Lotta talking. Lotta class visits. But, most importantly, staff got involved and saw the fun in it." It was truly a team effort on part of the library staff, who had fun marketing InfoAnytime from every possible angle. MCC really focused on making their teen students who are already comfortable with chat aware of this service. To do this they:
  • Sent out "all-points bulletins" emails to professors and staff
  • Placed InfoAnytime "take-home cards" by library computers
  • Talked it up with patrons checking out
  • And introduced it to new students who were on campus for orientation

PROSSER LIBRARY LOGO

Bloomfield's Prosser Public Library won the "Best Transcript" category. The staff had a special meeting to pore over transcripts, evaluate, and vote on what they thought was their best transcript.

The transcript they chose and submitted began with the question, "What are four ways to subdivide plankton?"

Library staff all over the state pulled out all the stops while competing for this title. The competition was stiff and CLC and the InfoAnytime Steering Committee are thrilled to congratulate the staff and patrons at all InfoAnytime libraries. Most importantly, we hope everyone had fun learning about and marketing InfoAnytime, as well as rooting for their favorite team! Until next year ... "Got questions? Try InfoAnytime."


InfoAnyTime Publicity

Click on the following links to download...

Chris Bradley & Carl Antonucci on InfoAnytime: WTNH/Channel 8 Television Interview - On September 15, CLC Executive Director Chris Bradley and Capital Community College Library Director (and Chair of the InfoAnytime Steering Committee) Carl Antonucci were interviewed on WTNH/Channel 8 about InfoAnytime, CLC's online reference service. The interviewer, Darren Kramer, was enthusiastic about the new service, and Chris and Carl did a great job in their TV debut! Watch the video clip and get other InfoAnytime information on WTNH's site: www.wtnh.com/Global/story.asp?s=5412926. (You will need Windows Media Player to view the clip. Versions are available for both PC and Mac. Download WMP for free.)


About InfoAnyTime

WHAT IS IT?

InfoAnyTime is a real-time, web-based reference service that provides live librarians to assist students, faculty and the public in finding information to support their research.

InfoAnyTime is contracted through Tutor.com and allows students and patrons of the trial sites to connect to a professional librarian 24 hours a day, 7 days a week. Sessions are conducted via online chat, using pushing and co-browsing technology to display information found on the web and in the iCONN databases. Anyone with a web browser can access the service - there is no special software required.

In the summer of 2005, CLC's InfoAnyTime began coordinating with Bibliomation's AskYourLibrary.org, a similar virtual reference service contracted through OCLC serving primarily public libraries. The InfoAnyTime name was retained for the new combined service. By combining forces, together CLC and Bibliomation can offer virtual reference to public and academic libraries throughout Connecticut.

HOW DOES IT WORK?

Users of the service click on the InfoAnyTime link on their library's web site, enter their name and email address (optional), and wait a few moments for a librarian to come online.

Professional, highly-trained librarians conduct reference interviews via online chat, and provide answers and further resources in the form of web sites and online database citations. These online resources appear directly on the user's screen, next to the chat session window. The user may interact both with the web sites provided and with the librarian until his/her question has been answered satisfactorily.

At the end of each session, both the participant and the reference librarians at the college receive transcripts of the session via email.


More Information

  • Considering InfoAnyTime for your library? Have questions about the service? Please contact CLC's Kirsten Kilbourn at 860-344-8777 or kkilbourn@ctlibrarians.org.

IMLS LOGO InfoAnytime is made possible in part by a grant from the
Institute of Museum and Library Services.


Last update: May 26, 2007
  
Send comments or questions about this site to clc@ctlibrarians.org.